The South Carolina's restaurant's shift manager called this a "situation." Here's another word for it: Racism.
Michael Brown was celebrating his cousin's last day in Charleston at Wild Wing Cafe in North Charleston. But after waiting and waiting and waiting to be seated-- for two hours-- he and his party of 25 were very unpleasantly surprised. The shift manager told them there was a "situation."
That "situation" consisted of one customer who said she felt "threatened" by the party of 25, so the "threatened" customer asked that the party of 25, who just happened to be black, be seated in a different section. The 25 "threatening" black people had been there for hours, so why hadn't they already been kicked out if they were so evil and scary?
Answer: Because they weren't evil and scary. They were peacefully hanging out until a table was ready. Via WNEM:
Brown says while he was talking to the shift manager, someone in his group began videotaping the conversation. Brown says that's when the manager became upset and refused to seat them.
"I asked her I want to be clear with you," says Brown. "I said so you're telling me I have to leave. She said I have a right to deny you service. I said so you're asking me to leave because you're upset because he was recording you, after we've waited for two hours, and after you've already pretty much discriminated on us, and she answered yes."
Look how evil and scary they are:
Brown called the corporate office to complain, but even after several weeks, he got no response, so he wrote this on Facebook:
I will never go to Wild wings cafe in N. Chs again! We (Party of 25 family and friends) waited 2hrs, patiently and were refused service because another customer (White) felt threatened by us. This type of racial discrimination is unacceptable and we have to put a STOP TO IT. The manager looked me dead in the face and said she was refusing us service because she had a right to and simply she felt like it. DO NOT SUPPORT THIS ESTABLISHMENT... PLEASE SHARE THIS POST... We need your help.
Guess who saw that and suddenly paid attention... Yep, the chief marketing officer for Wild Wing Cafe. But hey, at least he was offered an apology... and a free meal!
"We weren't coming there for a free meal. When we came there that night, we were coming to patronize the business. This is not a situation where you can just give us a free meal and everything is okay because it's deeper than that."
Yes, it's much deeper than that. There's your "post-racial" America, folks. The long civil rights movement: “Everything has changed. Nothing has changed.”
By the way, on the Cafe Facebook page, you'll find this statement and a whole lot of angry ex- and not-future-customers:
In light of recent discussions, we would like to make clear that Wild Wing Cafe welcomes and caters to customers of every background, regardless of race, gender, ethnicity, religion, sexual orientation or age. We are proud to be a place where people from all walks of life can meet, relax and have a good time. Our corporate policy and ethics won't stand for anything otherwise. We have been in contact with the person who has made us aware his experience was less than satisfactory, and are continuing to speak with him to reach a solution.
Update: With regard to the ongoing discussion about a customer complaint, we at Wild Wing Cafe are completely aware of the fact that we dropped the ball in communicating swiftly to a loyal customer. We take full responsibility for our lapse in response time, had the opportunity to call back and have no excuses for not doing so in 3 weeks.
However, we have never tolerated racism from our employees and won't tolerate it on our Page either. Our biggest concern has always been our customers and our staff. We have always insisted on hearing all sides to an issue and treating people with respect... and this time is no different.
H/t: @Anomaly100 at FreakOutNation