What a shame, what timing. So much product undelivered, so many people being deprived of their meds, such a major surge to meet demand, such disappointment, such frustration, so many people working overtime to resolve unexpected problems, and so little time.
Healthcare.gov? Nope. UPS.
So now it's UPS apologizing all over the place for a huge backlog and all kinds of delays, just like-- Who was that again? Oh yeah-- President Obama did when the Healthcare.gov website roll out of the Affordable Care Act had similar problems.
[T]he company's backlog left some Americans with gifts missing from under the Christmas tree Wednesday morning. [...] In a statement, the company explained that "the volume of air packages in our system exceeded the capacity of our network immediately preceding Christmas so some shipments were delayed."
"We know how hard it is for everyone to receive their holiday packages, and we're working around the clock to resolve this issue," Black said. [...]
Asked why the company underestimated the volume of air packages it would receive, Black noted that previous severe weather in the Dallas area had already created a backlog. Then came "excess holiday volume" during a compressed time frame, since the period between Thanksgiving and Christmas was shorter than usual this year.
Add to that the consumer trend of doing more shopping online, she said. [...]
Some customers received messages from Amazon.com alerting them of the "failure in the UPS transportation network." In the message, the company offered to refund shipping charges and provide gift cards.
And yes, even delivery of vital medicines have been held up, so health care for many Americans was also put on hold.
Sound familiar? Anyone hear outrage over this from Republicans? Anyone see furious GOP Congress members all over the Tee Vee Machine demanding a repeal of the United Parcel Service?