VIDEO- BP operator: We "just type in the words 'blah blah blah' when people call in...No information, if ever, is acted on."


Let's start with this mini-liveblog.

Victoria Jones just reported to Thom Hartmann that KHOU, channel 11 in Houston is saying that a BP contracted operator who answers calls from the BP hotline number told them, essentially, "We take all your info, and have nothing to give them. We basically take notes, and then have nothing to do."

Translated, that means, "Yes, I'll pass that info along" and then it goes nowhere.

I just found the video, which is posted above.

"Despite everything that BP has said... some operators... don't bother taking notes... just type in the words 'blah blah blah' when people call in. No information, if ever, is acted on."

"Very depressing, scandalous," Jones and Hartmann said.

That is an understatement if I ever heard one.

BP: Blah Pucky.

Sidebar: Dick Cheney has been awfully quiet lately, they also pointed out. This is what Cheney and his task force set us up for, said Hartmann.

And all that brings me to a story in the L.A. Times that I ran across this morning:

The 42,000 claims filed with the oil company so far go well beyond the shrimpers, oystermen and seafood processers who have been the spill's most visible victims. Hotels, restaurants, machine shops, bars and tour companies all became collateral damage when the Gulf of Mexico, one of the nation's most important fisheries and tourist destinations, became an industrial cleanup site.

The people whose lives depend on those businesses complain about ignored claims, unanswered phone calls and lost paperwork. One man said his BP claims adjuster didn't even know where Grand Isle, La., was. [...]

The payment process has been complicated and cumbersome in the initial weeks. Fishermen frequently have complained about filing claims, only to find that their processing number was lost or the adjuster on their case had disappeared.

Tommy Malbrough, a commercial fisherman from Bourg, La.:

"They keep saying they're working on it. They brought in an adjuster from Arizona to Grand Isle, and he keeps leaving on some family emergency. Two days ago another guy took my case and they said he'd call me, and he never did. Finally I sent a fax, a big piece of paper with black marker on it, said: 'Will the manager of BP claims please call me?' Well, he called me. And then he gave me the runaround."

These thugs better get prosecuted, convicted, and thrown in prison, or there will be the mother of all uproars.

Meantime, the media dee jays continue to entertain their viewers with Obama bashers and recycled speculation about the possible 2012 aspirations of Barbie McLipSchmutz.

Blah blah blah.